Reload page
Sometimes the browser needs a little extra nudge to load the newest version of the page.
The procedures below are fairly similar but still different for mobile and computer, for type of browser, and for which operating system it runs on.
Computer
Section titled “Computer”Google Chrome (Windows, Linux)
Section titled “Google Chrome (Windows, Linux)”- Hold down the Ctrl key and press F5.
- Alternatively, hold Ctrl and click the reload icon (circular arrow) in the address bar.
Google Chrome (Mac)
Section titled “Google Chrome (Mac)”- Hold down the Cmd key and press Shift+R.
- Alternatively, hold Cmd and click the reload icon.
Mozilla Firefox (Windows, Linux)
Section titled “Mozilla Firefox (Windows, Linux)”- Hold down the Ctrl key and press F5.
- Alternatively, hold Ctrl and Shift and press R.
Mozilla Firefox (Mac)
Section titled “Mozilla Firefox (Mac)”- Hold down Cmd and Shift and press R.
Microsoft Edge (Windows or Linux)
Section titled “Microsoft Edge (Windows or Linux)”- Hold down Ctrl and press F5.
- Alternatively, hold Ctrl and click the reload icon.
Microsoft Edge (Mac)
Section titled “Microsoft Edge (Mac)”- Hold down Cmd and Shift and press R.
Safari (Mac)
Section titled “Safari (Mac)”- Hold down the Option key and click the reload icon in the address bar.
- Alternatively, press Cmd+Option+E to clear the cache and then reload the page.
Hold down Ctrl (Windows/Linux) or Cmd (Mac) and press Shift+R. Alternatively, hold Ctrl/Cmd and click the reload icon.
Mobile
Section titled “Mobile”Google Chrome (Android)
Section titled “Google Chrome (Android)”- Open Chrome and go to the site.
- Tap the menu (three dots top right) and choose Refresh.
- If the page still doesn’t refresh, go to Settings > Privacy and security > Clear browsing data, choose cache and reload the page.
Google Chrome (iOS)
Section titled “Google Chrome (iOS)”- Tap the reload icon (circular arrow) in the address bar.
- If that doesn’t work, go to Settings > Privacy > Clear site data and try again.
Safari (iOS)
Section titled “Safari (iOS)”- Tap and hold the reload icon in the address bar.
- Select Load page without cache content from the menu.
Mozilla Firefox (Android and iOS)
Section titled “Mozilla Firefox (Android and iOS)”- Tap the menu icon (three dots) and choose Reload page.
- If that doesn’t work, go to Settings > Delete data, choose cache, and reload the page.
Microsoft Edge (Android and iOS)
Section titled “Microsoft Edge (Android and iOS)”- Tap the menu icon (three dots) and choose Refresh.
- If the page still doesn’t refresh, go to Settings > Privacy and security > Delete browsing data, choose cache, and try again.
Samsung Internet (Android)
Section titled “Samsung Internet (Android)”- Tap the menu icon (three dots) at the bottom right and choose Refresh.
- If a simple refresh doesn’t work, go to Settings > Privacy > Delete browsing data, clear cache and try again.