Access

The fields are listed section by section on Access. This page explains what they do.

Which code applies

For each booked slot, Velpr looks for a code:

1. If the rental unit is linked to a Velpr (kode-utsending) access point, the access point’s codes are used.
2. If it is not linked to any access point, Codes without an access point are used.
3. The codes are checked in the order of the list. The first one that matches Valid from / to and Time and place applies.

For codes under an access point, Time and place is read against the whole day: man means all of Monday, man-fre@08-16 Monday to Friday from 08 to 16.

A rental unit that is linked to an access point — of any type — never uses Codes without an access point.

The code is shared: everyone with a slot matching the same code gets the same code.

When the code is shown and sent

Send relative to	The code becomes visible and is sent
before the slot	Hours hours before the slot starts. Default is 2.
after midnight	At 01–06 the same day, according to Hours.

The code is visible until the slot is over. The Kode til … email (code for …) is sent every half hour for slots that have come within the window. Slots without a matching code get no email.

Where	What
The confirmation	The code, if the slot is within the window; otherwise when it is sent.
The info box and My page	The code, within the window.
The receipt and the notice	Pinkode: … (PIN code), if the code was visible when the slot was booked.
Fixed times	The code is sent to the addresses in Booked for on the fixed time.

The confirmation promises email even without a code

The confirmation says Adgangskode sendes på epost … (the access code is sent by email …) even for slots that no code matches. Check with Visualise that the codes cover all slots.

External system

For rental units linked to an Eksternt system (external system) access point:

• Instructions (external) are shown in the confirmation and behind More info in the info box as soon as the slot is booked, with no time window.
• The Adgangsinfo for … email (access info for …) is sent when the window opens — also when the Door codes module is off.

The instructions are not secret

The instructions are stored in the facility’s public setup. Do not write codes for key boxes or doors in them.

Who sees the code

Who	Sees
The customer who has the slot	The code for their own slot, within the window.
Supporters, administrators and owners	The code for all slots, within the window.
Everyone else	Nothing.

If the customer releases the slot, they still know the code. Velpr does not change codes — if you want to lock someone out, you have to change the code on the entrance and in Velpr.

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The setup step by step: the admin guide for access. The customer’s side: the access reference.