Booking

The fields on the Rental page are listed section by section on Rental. This page explains what they do to booking.

Which rule applies to a slot

For each slot, Velpr looks for a rule in this order:

1. Fixed slots, from the top down.
2. Rental slots, from the top down.

The first row that matches decides everything about the slot — price, seats, sales window and who can book. No matching row means the slot does not exist. A fixed slot therefore always takes precedence over a rental slot for the same times.

Valid from and Valid to limit the row to a period. Empty fields mean no limit.

Sales window

Sales open says how long before the slot it can be booked. Sales close says when sales stop — empty means they never close before the slot has passed. Both are measured backwards from the slot. The formats are described on Sales open.

If Sales open is empty, Default number of days before sales open from Settings is used (30 days by default).

Before sales open, customers see ⏰ Closed and Kan bookes fra 2026-10-20 kl. 08 (bookable from).

An expression that cannot be read hides the slots

If Sales open cannot be interpreted — for example Ons with a capital first letter — the row does not match, and the slots are shown as Unavailable. Weekdays are written in lower case.

Start offset (min) and End offset (min) move the start later or the end earlier, by up to 29 minutes. With Duration (half hours) 2 and End offset 10, 18:00–19:00 becomes 18:00–18:50.

Slots that have started

A slot can be booked until one hour after it started. After that it is shown as ⏰ Closed with This slot has passed and cannot be booked.

Quota

The quota is set per rental unit:

Field	Means
Single quota	How many slots one customer can have booked on this unit at the same time. 0 means no limit.
Quota group	A name that ties several units together, for example inne.
Group quota	How many slots one customer can have booked across all the units in the quota group at the same time.

The quota counts slots that have not started, both booked ones and those in the cart. With Single quota 2 a customer can have two upcoming slots on the court; once the first has passed, they can book a new one.

Administrators and owners are not bound by the quota.

Price

Field	How it works
Price	Price per ticket.
Seats	How many tickets the slot has. With Seats 4 and Price 100, four customers can each book a ticket for 100 kr.
Group prices	Pairs of group size and surcharge. See below.
Discount for groups	Discount for members of a group. See Groups.
Optional prices (student, senior, …)	Prices the customer can choose themselves. See Optional prices.

Group prices

Write pairs of group size and surcharge, separated by commas. 2,100,4,200 means:

The customer chooses	Price for a slot costing 300
Fewer than 2 — kr 0,-	300
Gruppe fra 2 til 3 — + kr 100,-	400
Gruppe på 4 — + kr 200,-	500

The last two labels mean “group of 2 to 3” and “group of 4”. The sizes and surcharges must increase, and every number must be greater than 1. Otherwise you get an error such as All thresholds must be increasing.

Access

Field	How it works
Status — Available	Everyone who is signed in can book.
Status — Available with a club code	The customer must add a club code to the cart first. The slot is shown as 🔑 Members only.
Restricted to groups	Only members of the groups can book. Others see 👥 Group only.
Alt. text when locked by group	The text others see on the slot. Empty means the group name.

Restricted to groups also exists on the rental unit, and then locks every slot on the unit.

Ticket group

Ticket group on a rental unit links units that share space — for example a whole hall and its two halves. If one is booked, the overlapping slots on the others become Unavailable.

Releasing

• Customers can release their own slots until the slot starts. There is no setting for an earlier deadline.
• Nothing is refunded automatically. The customer gets a receipt for 0 kroner. If you want to give money back, you have to do it yourself — for example with a gift card.
• The slot becomes available to others straight away.
• Supporters, administrators and owners can release other people’s slots from the info box.

Who can do what

Role	Can, in addition to ordinary customers
Supporter	Release other people’s slots, see other people’s access codes, use Hurtig, book on behalf of.
Administrator, Owner	Everything above, and book slots that are ⏰ Closed, 🔑 Members only or ⚠️ Quota used up. Book when Booking is open is off.

Supporters and locked slots

The slot picker lets a supporter put a locked slot in the cart, but the order is rejected when they pay. Only administrators and owners can book locked slots.

Nobody can add slots marked 👥 Group only to the cart from the slot picker, not even administrators.

Hurtig

Supporters and above get the Hurtig (quick) button in the day view. When it is on, one tap on an available slot puts it straight in the cart, without the info box. Slots that require a choice — activity, group size or price — cannot be quick-selected and turn grey.

Manage slot

Supporters, administrators and owners see Manage slot in the info box, below the booking button. It opens a dialog with:

Button	Does
Make unavailable	Closes the slot. Existing bookings are kept.
Make available	Opens a closed slot again.
Release this time	A fixed slot does not apply on this date. The ordinary rental slot is shown instead, or the slot is closed if no rental slot covers it.
Restore fixed slot	Puts the fixed slot back for the date.
Remove changes to this slot	Back to what the rental slots and fixed slots say.
DETAILS	Change the text, activity and more for just this slot.

The changes apply only to that one slot. More about each button: Managing single slots.

Settings

Field	How it works
Booking is open	Off: customers see Booking is down for maintenance. Please try again later. Administrators and owners can still book.
Message on the booking page	Shown at the top of the booking page.
Maximum days before sales open	Has no effect at present.
Default number of days before sales open	Used when Sales open is empty. 30 by default.
Show the ticket holder’s public name in booking info	Shows TICKET HOLDER in the info box.
Default slot picker view	Day or Month when the booking page opens.

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Step-by-step setup: the admin guide for booking. The customer’s side: the booking reference.