Invoice

Some facilities let you pay by invoice. The order is confirmed right away, and you pay the invoice by the due date — usually to the facility’s bank account.

How to pay by invoice

1. Put what you want to buy in the cart.
2. Press Pay by invoice under RESERVE AND PAY.
3. The order is confirmed. The invoice arrives by email together with the receipt.
4. Pay the invoice by the due date, as shown under Payment information.

If the button is grey, the reason is shown below it — for example that the total is too low, or that you have unpaid invoices. See When invoicing is not possible.

Find your invoices

Your invoices are under Min side (My page) → Invoices.

• The eye (Show details) shows the invoice with its lines, VAT and what has been paid.
• Download PDF gives you the invoice as a PDF.

The status is not updated

The status on My page does not show payments or credit notes the facility has registered — a paid invoice can still show as Unpaid. If you wonder whether an invoice has been paid, ask the facility.

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What each column and status means: the invoice reference. If you are an administrator: the admin guide for invoices.